EREA Energy Engineering, located at Ruggeveldstraat 1A in 2110 Wijnegem (Belgium), is responsible for the processing of personal data as outlined in this privacy statement.
1. Contact Information:
Our website: https://www.erea.be
Address: Ruggeveldstraat 1A,
2110 Wijnegem
Email: info@erea.be Phone: +32 3 355 16 00
2. Personal Data We Process
At EREA Energy Engineering, we process your personal data because you use our services and/or because you provide these to us yourself.
Below you will find an overview of the personal data we process:
- Your first and last name
- Gender (only for staff and employees)
- Date of birth (only for staff and employees)
- Place of birth (only for staff and employees)
- Address details
- Phone number
- Email address
- IP address
- Other personal data you actively provide, for example by creating a profile on our website, in correspondence, and by phone
- Location data
- Data about your activities on our website
- Data about your surfing behavior across different websites (for example because our company is part of an advertising network)
- Your internet browser and device type
- Your bank account number (only in execution of a contract)
3. Special and/or Sensitive Personal Data We Process
At EREA Energy Engineering, we process the following special and/or sensitive personal data, solely from our employees due to legal obligations:
- Health data (only from staff)
- National registration number (RRN) (only from staff and employees)
4. Purpose and Legal Basis for Processing Personal Data
At EREA Energy Engineering, we process your personal data for various purposes:
- Handling your payment
- Sending our newsletter and/or promotional brochure
- Being able to call or email you if necessary to perform our services
- Informing you about changes to our services and products
- Offering you the possibility to create an account
- To deliver goods and services to you
- We analyze your behavior on the website to improve the website and tailor the range of products and services to your preferences.
- We track your surfing behavior across different websites to tailor our products and services to your needs.
- We also process personal data if we are legally obliged to do so, such as data we need for our tax return.
5. Automated Decision Making
EREA Energy Engineering does not make decisions based on automated processing on matters that can have (significant) consequences for individuals. These are decisions that are made by computer programs or systems, without a human (for example, an employee of EREA Energy Engineering) being involved.
EREA Energy Engineering uses the following computer programs or systems: Microsoft Office 365 for general administrative purposes and has specific software for enterprise resource planning (ERP) and customer relationship management (CRM).
6. How Long We Retain Personal Data
EREA Energy Engineering does not retain your personal data longer than strictly necessary to achieve the purposes for which your data is collected. We use a retention period of 20 years for customer data due to our after-sales service.
7. Sharing Personal Data with Third Parties
EREA Energy Engineering shares your personal data with various third parties if this is necessary for the performance of the agreement and to comply with any legal obligation. We conclude a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. EREA Energy Engineering remains responsible for these processing operations. In addition, EREA Energy Engineering provides your personal data to other third parties if there is a legitimate interest, such as improving our services, informing you about services, or for direct marketing.
8. Cookies or Similar Techniques We Use
EREA Energy Engineering uses functional, analytical, and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone when you first visit this website. EREA Energy Engineering uses cookies with purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your surfing behavior so that we can offer customized content and advertisements. During your first visit to our website, we informed you about these cookies and asked for your permission to place them. You can opt out of cookies by setting your internet browser to not store cookies anymore. In addition, you can also delete all information previously stored through the settings of your browser.
Cookies are also placed on this website by third parties, such as advertisers and/or social media companies. Here is an overview:
< add placed cookies >
9. Accessing, Correcting, or Deleting Data
You have the right to access, correct, or delete your personal data. You also have the right to withdraw any consent you have given for data processing or to object to the processing of your personal data by EREA Energy Engineering, and you have the right to data portability. This means that you can request us to send the personal data we have from you in a computer file to you or another organization you mentioned. You can send a request for access, correction, deletion, data transfer of your personal data, or request for withdrawal of your consent or objection to the processing of your personal data to sales@erea.be. To ensure that the request for access is made by you, we ask you to send a copy of your ID with the request. Make your photo, ID number, and national registration number (RRN) black in this copy to protect your privacy. We will respond to your request as soon as possible, but within four weeks. EREA Energy Engineering would also like to point out that you have the possibility to file a complaint with the national supervisory authority, the Data Protection Authority. This is possible via the following link: https://www.gegevensbeschermingsautoriteit.be/burger/acties/klacht-indienen.
10. How We Secure Personal Data
At EREA Energy Engineering, we take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification.
If you believe that your data is not properly secured or if there are indications of abuse, please contact our customer service or via sales@erea.be.