How can I return products?

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Functional cookies

Yes

Description and cookies

Functional cookies are strictly necessary to provide the services of the shop, as well as for its proper functioning, so it is not possible to refuse their use. They allow the user to browse through our website and use the different options or services that exist on it.


bscookie	linkedin.com	This cookie is used to identify the visitor through an application. This allows the visitor to login to a websi te through their LinkedIn application for example.	1 year
isApplePayMethod	erea.be
isApplePayMethod	erea.be	Checks if Apple pay is available on this device	Checks if Apple pay is available on this device
li_gc	linkedin.com	Stores the user's cookie consent state for the current domain	179 days
omSeen-#	erea.be
PHPSESSID	erea.be
PHPSESSID	erea.be	Preserves user session state across page requests	SESSION
PHP_SESSID	erea.be	The PHPSESSID cookie is native to PHP and allows websites to store serialised status data. On the website it is used to establish a user session and to pass state data through a temporary cookie, which is commonly known as a session cookie. These Cookies will only remain on your computer until you close your browser.	Session
PrestaShop-#	erea.be	This is a cookie used by Prestashop to store information and keep the user's session open. It stores information such as currency, language, customer ID, among other data necessary for the proper functioning of the shop.	480 hours
TawkConnectionTime	erea.be
twk_#	erea.be	Allows the website to recoqnise the visitor, in order to optimize the chat-box functionality.	SESSION

Advertising Cookies

Yes

Description and cookies

These are cookies that collect information about the advertisements shown to users of the website. They can be anonymous, if they only collect information about the advertising spaces shown without identifying the user, or personalised, if they collect personal information about the user of the shop by a third party, for the personalisation of these advertising spaces.


ANONCHK	c.clarity.ms	Registers data on visitors from multiple visits and on multiple websites. This information is used to measure the efficiency of advertisement on websites.	1 Day
bcookie	linkedin.com	Used by the social networking service, LinkedIn, for tracking the use of embedded services.	1 year
IDE	doubleclick.net	Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.	1 year
MUID	clarity.ms	Used widely by Microsoft as a unique user ID. The cookie enables user tracking by synchronising the ID ac ross many Microsoft domains.	1 year
pagead/1p-user-list/#	google.com	Tracks if the user has shown interest in specific products or events across multiple websites and detects how the user navigates between sites. This is used for measurement of advertisement efforts and facilitates payment of referral-fees between websites.	SESSION
SM	c.clarity.ms	Registers a unique ID that identifies the user's device during return visits across websites that use the sam e ad network. The ID is used to allow targeted ads.	SESSION
SRM_B	bing.com	Tracks the user’s interaction with the website’s search-bar-function. This data can be used to present the user with relevant products or services	1 year
UserMatchHistory	linkedin.com	Ensures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the s ecurity of the website and visitor.	29 Days
_fbp	erea.be	Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.	3 Months

Analytics cookies

Yes

Description and cookies

Collect information about the user's browsing experience in the shop, usually anonymously, although sometimes they also allow the user to be uniquely and unequivocally identified in order to obtain reports on the user's interests in the products or services offered by the shop.


AnalyticsSyncHistory	linkedin.com	Used in connection with data-synchronization with third-party analysis service.	29 Days
c.gif	clarity.ms	Collects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner.	1 year
CLID	clarity.ms	Collects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner.	1 year
collect	google-analytics.com	Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across de vices and marketing channels.	SESSION
ln_or	erea.be	Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator.	1 Day
omVisits	erea.be	This cookie is used to identify the frequency of visits and how long the visitor is on the website. The cooki e is also used to determine how many and which subpages the visitor visits on a website – this information can be used by the website to optimize the domain and its subpages.	Presistent
omVisitsFirst	erea.be	This cookie is used to count how many times a website has been visited by different visitors - this is done by assigning the visitor an ID, so the visitor does not get registered twice.	Persistent
TawkConnectionTime	erea.be	Allows the website to recoqnise the visitor, in order to optimize the chat-box functionality.	SESSION
_clck	erea.be
_clsk	erea.be	Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator.	1 Day
_cltk	erea.be	Registers statistical data on users' behaviour on the website. Used for internal analytics by the website op erator.	SESSION
_ga	erea.be
_ga	erea.be	Registers a unique ID that is used to generate statistical data on how the visitor uses the website.	1 Day
_gat	erea.be	Used by Google Analytics to throttle request rate	1 Day
_ga_#	erea.be
_ga_#	erea.be	Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit.	399 Days
_gid	erea.be	Registers a unique ID that is used to generate statistical data on how the visitor uses the website.	1 Day
_hjAbsoluteSessionInProgress	erea.be	his cookie is used to count how many times a website has been visited by different visitors - this is done by assigning the visitor an ID, so the visitor does not get registered twice.	1 Day
_hjFirstSeen	erea.be	This cookie is used to determine if the visitor has visited the website before, or if it is a new visitor on the website.	1 Day
_hjIncludedInPageviewSample	erea.be	Used to detect whether the user navigation and interactions are included in the website’s data analytics.	1 Day
_hjIncludedInSessionSample	erea.be	Registers data on visitors' website-behaviour. This is used for internal analysis and website optimization.	1 Day
_hjSessionUser_#	erea.be	Collects statistics on the visitor's visits to the website, such as the number of visits, average time spent on the website and what pages have been read.	179 days
_hjSession_#	erea.be	Collects statistics on the visitor's visits to the website, such as the number of visits, average time spent on the website and what pages have been read.	1 Day
_omappvp	erea.be
_omappvp	erea.be	This cookie is used to determine if the visitor has visited the website before, or if it is a new visitor on the website.	399 Days
_omappvs	erea.be
_omappvs	erea.be	This cookie is used to determine if the visitor has visited the website before, or if it is a new visitor on the website.	1 Day

Performance cookies

Yes

Description and cookies

These are used to improve the browsing experience and optimise the operation of the shop.


lang	ads.linkedin.com	Remembers the user's selected language version of a website	Session
lang	linkedin.com	Necessary for maintaining language-settings across subpages on the website.	SESSION
lidc	linkedin.com	Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience.	1 day
twk_idm_key	erea.be	Allows the website to recoqnise the visitor, in order to optimize the chat-box functionality.	Session

Other cookies

Yes

Description

These are cookies without a clear purpose or those that we are still in the process of classifying.

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You can always approach our Customer Service Team with questions about our products and services. We will always do our best to find a satisfactory solution. However, sometimes things do go wrong. We can all make a mistake. Perhaps you slipped up and ordered the wrong product. Well, these things happen! Depending on the circumstances you may be able to simply return the product. Find out here about whether and how you can return a product

If you still have questions, our Customer Service Team stand ready to assist.

Contact an EREA staff member

How can I return products?

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